Our Design Process
Every Client Is Different
Because every client is different, and every business is different, we use an hourly rate for our design services. Unlike some companies, our minimum charge is not an hour. It's just 15 minutes.
We're more than happy to offer free design estimates. Estimates are based on our experience spanning almost two decades and can vary depending on multiple factors during the design process.
Lets talk! Book an appointment for a free consultation (your place or ours), or we can discuss over phone or email.
Tell us all about what you need. The more information we can gather from you, the happier you'll be. We'll share our knowledge, strategize with you, and make things happen. Bear in mind, we often work with tight deadlines, however the more time you allow for creativity, the better the end result. Like a fine wine.
The professional term for this phase is the Exploration Phase.
Create + Proof
Research, sketch, and create. We even work on your design when we're not on the clock - your designs are always on the forefront of our minds. We visualize ideas and concepts after hours, and bang heads (metaphorically) with each other to see what the other designer thinks. We put a lot of energy and thought into each project. Once we reach a milestone during the design phase, we'll send you a proof. We want to know that we're on the right track. Proofs may consist of rough concepts (digital or illustration), digital proofs, digital mock-ups, or physical mock-ups - depending on the project, client, and deadline.
It is your responsibility to read over all information and thoroughly check your proof. After written approval, we immediately send press files to print. Alternatively, digital files and websites, as well as drop ship orders, require full payment before files are sent or websites are launched. Check out our payment terms here.
For most standard print orders, we are able to send you a nifty "FYI Preview" link in your email. This link allows you to follow your print process.
Once your order is complete, we will notify you. We are often very flexible in pickup times - including evenings and weekends (but do make pick up arrangements with us so that we can be sure to be here). We'll even deliver if needed.