Terms for Refunds

Custom-Ordered Products

Most of our products are printed and produced upon order. There are no refunds for these purchases.


Quality is our priority. Anything we create in-house is checked to our high standards. If you find an error...
a) that you provided or approved: There are no refunds
b) that we made after the file was approved: We will promptly reprint any in-house products where we are at fault.
Some items are printed at other trade facilities. In this case, if a product that was shipped to us (on your behalf) or directly to you has a defect, let us know immediately after receiving your order (within 5 days if possible). We have no control over third party print services, but we will do our absolute best to have any defected order re-printed promptly. This is analyzed on a case-by-case basis, and we cannot make any guarantees of the outcome. Do know that we are on our customers' side.

Buyers remorse - no refunds.

Wrong size (please read the size descriptions) apparel items can often be exchanged. The item must be returned to me in its original packaging. You must pay for shipping. When I receive the item, and it is in mint condition, I can replace your item with a different size.


Please track your order. If you do not see your order within the estimated shipping time, please contact us. I will do what I can to find out where it is, and try my best to see that the item is sent to you.

For terms on artwork, production, payments, licenses, warranty, etc, please click here.